Frequently asked questions

How do you ship orders?

We ship orders by international mail post which guaranty safe delivery and comfortable price.

Shipments outside of the EU may be subject to import duties and taxes which are the responsibility of the recipient. Taxes vary by country and we are not able to supply an estimated cost.

Please contact your customs office for more information

If packages are abandon or not received due to unpaid taxes or duties we are not able to refund your order. For more detail please contact contact@scratching-kitty.com

My order arrived but it's faulty / damaged – how are you going to fix it?

Oh no! Whether it's damaged or faulty we'll get it sorted. Just get in touch with customer services contact@scratching-kitty.com

I'm a retailer and would like to stock Scratch Off Posters, can I buy some?

Yes! Just drop us an contact@scratching-kitty.com and let us know where your shop is located and we'll help you set up an account or direct you to a distributer in your area.